Ridgemont Crest

The system in more detail

The person-centred interface

  • Rich profile summary: displays the key information and risks to give you a complete picture of the person. 
  • New records: lets you create a fresh record
  • Records: lets you view previous records, latest first
  • Routines: lets you see a resident’s routines.
  • Care record: includes personal hygiene, treatments, continence and comfort check records.
  • Observation record: includes BP, pulse, temp, resps, O2 Sat, blood sugar, weight, MUAC, and O2-sat.
  • Safety and environment: includes safety maintenance, cleanliness and infection control records.
  • Diary: covers medical and therapy appointment records, activities including social interactions.

Global reminders

Reminders are displayed on all devices on every screen. This transparency means the nearest carer can respond to the action. Once it’s done, just click on Done, and the reminder disappears from all screens.
Care-management-system-(10)

Routines - creating and removing

To create and edit a resident’s routine. Click on the routines tab on the resident’s page. You will see a list of routines if there are any, and an option to create a fresh one or modify an existing one.

This setting control is only available for care managers and anyone with administrator credentials in the system.

Clear system settings

Everything in one place

Here are the primary settings and also a route to add/edit individual residents profiles, and even to archive their records, manage your staff logins and much more.
Please click on an item to expand and see what it covers.

When you log in, you see the, zones and rooms. As an administrator, you’re also able to see comfort check reminders and which members of your staff are logged in.

You can access all settings by tapping/clicking on the hamburger menu at the top left on your home screen.

Create a map of your care home in zones. These zones will contain the rooms (or suites) 

This is where you set up resident’s door numbers, and assign them to one of your zones.

Residents are your ‘customers’. From this screen, you will be able to manage individual profiles, add a new customer and archive a customer. 

Reminders menu takes you to a list of residents who have tasks scheduled against them. You can add, edit and delete reminders. This screenshot shows the individual reminder settings.

This is where you manage your staff accounts. You can add a new staff, edit their profiles, reset their passwords and remove them when they stop working with you.

There are 4 record types in this menu. Each of these has sub-types which carry all the fields to be filled in by staff when they are logging the records of care.

This setting applies for all residents. If no records have been submitted in the system for any resident after a while, their name will appear on the home screen, prompting the manager to get the resident checked. You can set this to a few hours or even just an hour.

You can view previous records here, create a new record for your visit and export a list of visits to a spreadsheet.

All done! You have successfully logged out and someone else can log in.

Try the Virtual Care Home in your own time
If you’re setting up or growing your care home, you’re welcome to explore how this could work for you. We’re happy to walk you through it, answer questions, or simply let you try it for yourself.